Every organisation reaches a point where its internal capacity is stretched. You know there’s an important initiative or challenge that needs attention, but the skills, time, or capability simply aren’t available in-house.

In procurement and asset management, one of the most common mistakes organisations make is evaluating suppliers or solutions solely on purchase price. While price is an important consideration, it often represents only a fraction of the real cost. To make informed, strategic decisions, procurement teams and executives must consider the Total Cost of Ownership (TCO).

The digital landscape has transformed dramatically, and artificial intelligence sits at the centre of this revolution. Whether you're a seasoned executive, an emerging professional, or somewhere in between, understanding AI terminology has shifted from "nice to have" to absolutely essential.

While rising costs and increased regulatory scrutiny are creating pressure across aged care, there are practical ways to improve financial performance. One of the most overlooked areas? Non-labour operational costs, which can account for up to 22% of total expenditure.