Empowering Procurement Performance in Aged and Home Care
- August Consulting
- Jun 3
- 2 min read
Delivering >$2 Million in Procurement Savings for a Leading Home Care Provider
Client Snapshot
Our client is one of Australia’s leading home care specialists, providing health and aged care services to more than 140,000 clients annually. Facing mounting financial pressures, the organisation was seeking ways to reduce costs, improve efficiency, and bring strategic oversight to procurement.
The Challenge
The client was grappling with several key issues:
Rising Costs: Wages, utilities, clinical consumables, and other operating expenses were escalating, putting significant financial strain on the organisation.
Limited Strategic Oversight: Procurement was largely transactional, resulting in fragmented supplier management and missed opportunities to drive value.
Resourcing Constraints: Internal teams were consumed by low-value, repetitive tasks, with little capacity to focus on strategic initiatives.
The Solution
August Consulting deployed its tailored Procurement as a Service (PaaS) model, designed to align with the client’s operational objectives and deliver measurable procurement benefits. Our hybrid approach allowed the client to retain an in-house team for day-to-day operations, while our specialists focused on strategic uplift.
Key actions included:
Establishing strategic oversight across key spend areas including clinical consumables, ICT, cleaning, and corporate services.
Conducting detailed spend analyses and structured supplier negotiations to secure immediate savings.
Designing and executing a targeted procurement transformation program featuring 20 cost-saving initiatives, including go-to-market exercises and contract renegotiations across categories such as labour hire, energy, and distributor agreements.
Implementing a reporting framework to track performance, ensure transparency, and measure year-on-year benefits.
The Outcome
Within the first 12 months of engagement, Procurement as a Service delivered transformational results:
$2 million+ in annual savings identified and enabled
20 initiatives successfully delivered, each with documented, auditable benefits
Enhanced supplier and contract management, with stronger vendor relationships and reduced risk
Streamlined procurement operations, allowing internal teams to refocus on strategic business priorities
All benefits delivered within the client’s existing budget, ensuring a clear and demonstrable ROI
Why It Worked
By combining deep procurement expertise with an embedded model, August Consulting was able to unlock value quickly, while building procurement capability and confidence within the organisation. Transparency, robust reporting, and strategic alignment were critical enablers in delivering measurable outcomes.
Looking to achieve similar results in your organisation? Contact us to learn more about how Procurement as a Service can support your financial and operational goals.
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